NEW: Help finding Audio Books at Surrey Libraries!

Surrey has 52 libraries with over 12500 audio books. A problem they had was elderly or blind or people with visual impairment found it very difficult to read text on the spine of the packaging. The text was too small and had to be read running upwards! It would be far better, they thought, to give the person the equvalent of a PENfriend so all they had to do was touch the label on the spine to listen to four things: The title, the author, the name of the narrator, and importantly, the 'blurb'. With so many titles, the blurb is a key factor in choosing an audio book. We have been working with them for over a year, and very soon in December they will be launching this service.

Please click on the picture below to see a short video of the service.  If you are from another council, please inform your library of the Surrey Service so they can contact us.

The big challenge was interlibrary movement of Audio Books. This has been overcome with a clever procedure that is simple to operate and learn.

Nottingham Libraries has also taken the "Audio Find Books" system. This is what they said, " We have been using the RNIB Penfriend in Nottingham City Libraries for about 5 years now with  our Talking Books for adults on CD and MP3 at Nottingham Central Library and two of our larger libraries. It has been a great help to visually impaired people in allowing them to make selections from the library shelves independently.

It was great to find out about the Mantra Lingua "Audio Find Book" system that goes with Penfriend 2 as this has made it quicker and easier to add recordings onto the Penfriend and to manage the records.

We have been able to extend the service to our new library at Hyson Green where we have installed a range of equipment to make our stock accessible to people with sight loss. We particularly like the Penpal which we are using to share stories in the library and which can be used by parents or children who are visually impaired. It is great that it can support our dual language stock as well, with recordings in other languages."

If you want more information about the "Audio Find Books" system please contact

Relationship with RNIB

Over the past five years we have partnered the RNIB (Royal National Institution for the Blind) UK, in supplying PENfriends. These use the same technology as PENpal but are designed primarily as a labelling tool and for individuals. This page is to announce the launch in December 2014 of PENfriend2. This pen is a substantial upgrade on the original PENfriend, and can be ordered exclusively through the RNIB website.

To see how PENfriend works please watch this video to see how you can use PENfriend. (please note that this very popular video, with 42000 viewers, demonstrates the first version of PENfriend v1 which has been replaced with PENfriend 2

   There are a number of accessories that come free for you to better manage and protect your recordings. These are 100+ recordable labels (each label can record upto 1 hour), 3 magnetic disks which can be attached to your can or fridge and you make recordings, and a safety clip lanyard, all packed in a reusable plastic sandwich box! In addition there are over 1000 unique labels that you can buy, laundry labels that finger press to your clothes and can withstand washing machine conditions and dryers. All our books are designed for blind and partially sighted people as well but you can also order tactile print books which are sound enabled. The viVOS ARtframe is perfect for audio communications with braille or swell paper.

One of the feeback you give is fear of losing your recordings. audio labelling CD collections, clothes, photo albums, diaries, etc take time to set up and you said that you needed to protect them.Well with every PENfriend 2 you get a....


Penfriend2 comes with a free label manager that can be downloaded below. This has two interfaces: quick backup and restore "Audio Interface 1", which we recommend using most of the time. The "Graphic Interface 2" is for more advanced users who wish to micro control the allocation of audio files to their stickers. We recommend the aid of a sighted person if you use "Graphic Interface 2" since it is not 'Jaws' supported. (PENpal users: please note that Label Manager does not work with PENpal since the file allocation structure is very different.)

If you click "Audio Interface 1" you are taken to a simple screen which will automatically backup your audio recordings with their label allocation. To restore, just connect your PENfriend to the computer with a USB cable and press restore. All your recordings will be updated on the pen.

The Add Files allows you to transfer music or narrations in .mp3 format to specific label numbers defined by the label sets you purchased: D1, S2, A3... Similarly, Delete files allows you to delete any recordings allocated to a label.




Free PENfriend1 to PENfriend2 File Conversion Utility

Are you replacing PENfriend with PENfriend2?
If so, here is an easy way to transfer all your recordings from the old pen to PENfriend2. This means you can still listen to all your recordings from the same labels with the new PENfriend2. Here is a quick and easy way:
Click on the "Download" button below and the "PENfriend Tool Transfer Wizard" programme will be downloaded to the Desktop of your Windows based computer. Double-click on the "PENfriend Tool Transfer Wizard" and save the programme to your hard disk. Double-click on the setup.exe file to install the Wizard to the hard disk of your Windows based computer.

Run the programme by double-clicking the "PENfriend Transfer Wizard" icon on your desktop.

Then connect the old PENfriend with the USB cable and follow the instructions. Please see the video below. Once the transfer is finished (typically in about 5 minutes) you can still use you old PENfriend as well as PENfriend2.



Download audio for Publications into PENfriend2

You can use any of the books and posters on this website on your PENfriend2. There are over 1000 titles to choose from, mainly in the children's area. Use PENfriend to share books with your children. To play back sound from any book, ensure that you are in audio book mode on Penfriend2 (blue light). Why not try the birdsongs series flip books on Garden Birds, Countryside Birds, and Wetland Birds? They are only £3.50 each and you can listen to the bird calls. There is still time, but you must be quick, to buy our new picture book by award winning illustrator, Fiona Rose, "A Day with Grandpa".

Watch this page periodically for special offers open only to PENfriend users.

Here are some new ways that PENfriends are being used:
Recordable Laundry Labels to identify and inform on plants